Executive Director Exploration of Flight

Profile

Job Description
Organization:
Wings Over the Rockies Air & Space Museum
Organization Type:
501(c)(3)
Job Location:
Denver Metro
Type of Job:
Full-time
Job Category:
Administrative
Education
Executive
Programs/Services
Job Description:
Job Location
:   Wings Over the Rockies Exploration of Flight, 13005 Wings Way, Englewood, CO 80112 (primary work location), Wings Over the Rockies Air & Space Museum, 7711 E. Academy Boulevard, Denver, Colorado, 80230-6929 (secondary location)
Job Department:
Exploration of Flight Facility
Museum Overview:
   Wings Over the Rockies is a diverse community organization dedicated to unlocking our visitors dreams of flight through exhibits, events and educational programming. Each year, we welcome roughly 160,000 visitors representing all 50 states and 34 countries around the world. Wings is Colorado’s Official Air & Space Museum and is recognized by CNN as one of the top 20 Aviation Museums in the World.  Founded in 1994 and housed at the former Lowry Air Force Base in Denver, the Museum is committed to diversity, inclusion and accessibility for all and boasts more than 182,000 square feet of hanger space full of iconic aircraft, space vehicles, artifacts and much more. Visitors can also experience thrilling flight simulators, discover educational programs and participate in many exciting museum sponsored events.
Exploration of Flight Overview:
  The Wings Over the Rockies Exploration of Flight (EOF) is a non-profit, flight-focused, educational extension of the Wings Over the Rockies Air & Space Museum, a diverse community organization dedicated to unlocking our visitors dreams of flight through exhibits, events and educational programming. The 15-acre Exploration of Flight campus is dedicated to providing interactive flight experiences designed to help educate, inspire and entertain. 
Job Summary:
 Wings Over the Rockies is seeking a dynamic and energetic individual who can “jump in” to lead and support our exhibit and flying operations at the Exploration of Flight facility at Centennial Airport. The Executive Director of EOF reports to the CEO of Wings Over the Rockies and is instrumental in establishing and overseeing all EOF business operations, staff and volunteer management, facility guidelines and culture, day-to-day visitor services, welcome desk, retail store operations and all flight operations including the Young Eagles, the Teacher Flight and revenue flight programs.  In addition, this position is a member of the museum’s executive leadership team and is responsible for helping to define and implement overall museum strategy, culture and direction.  This position is responsible for implementing a strategic operations plan that helps drive sales revenue from admissions, memberships, retail sales activities, special programs, weekend showcase events and flight operations.
Working Conditions:
The normal work hours for Wings are 8:00 AM to 5:00 PM Monday through Friday.  However, the nature and duties of this position will require a nonstandard work schedule that will routinely include Saturday and/or Sunday.  Hours in addition to normal work hours may be required.  Holiday hours will may be required.  Occasional out-of-town travel may be required.  The EOF facility is a hangar type building on Centennial Airport. Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions. The secondary work location is an air and space museum and operates in a 70-year-old hangar. Environmental conditions may vary.
Areas of Responsibility
Tasks, Duties, and Major Responsibilities:
Business Management:
Supervise cash handling procedures and daily reconciliation of Associate banks and deposits.
Monitor procedures and use of POS transactions.
Utilize and maintain operational reports (sales, inventory, and traffic etc.)
Accurately process retail sales, exchanges, returns, admissions, memberships, and gift certificates in a timely fashion
Provide EOF retail store management oversight including sales and inventory management and merchandizing
Assist in coordinating physical inventory count once a year in accordance with yearly audit requirements
Staff and Volunteer Management:
Supervise a manager of flight operations, 2-3 front desk employees and numerous rotating volunteers.
Supervise the opening and closing of the front line, shop, and welcome desk.
Hire, train, coach, inform, and maintain scheduling for all EOF staff members.
Manage and supervise operation of simulators when needed.
Occasionally give a tour of the museum to groups when short staffed or a docent isn’t available to give a tour.
Program Responsibilities:
Continuously manage, develop, refine and operate the Teacher Flight Program
Development and coordination of both Young Eagle Rallies as well as one-off flights
Create and maintain spreadsheets/database/records for monitoring and reporting on programs
Ensure timely entry of all program related data into museum database (Altru)
Support Grant Application and Reporting Process and reporting to grantor
Develop and manage all Weekend Showcase events
Outreach Coordination
Collaborate with education/marketing/development/events departments to serve as a lead on outreach opportunities.
Actively solicit and promote programs Including in-person interactions, follow-up on inquires and onboarding into appropriate programs.  Develop and build relationships/partnerships.
Represent Wings at third-party outreach opportunities and work with leadership teams to determine promotional opportunities and priorities.
Flight Operations:
Manage flight logistics such as aircraft movement and general maintenance needs. Work with Chief Pilot to ensure follow-through of all scheduled aircraft maintenance.
Ensure all insurance, pilot forms and other required paperwork properly maintained including all flight logs and aircraft maintenance logs
Maintain all training manuals, safety manuals and general operations manuals
Schedule and maintain minutes of all safety meetings
Manage pilot/volunteer scheduling
Oversee all day-to-day activities and program operations
Develop strong relationship with other airport tenants, the Airport Authority and other aviation-based organizations
Create and maintain spreadsheets for monitoring and reporting of flight operations
Help prepare annual EOF budget and track and approve budget spending within program parameters 
Note:  This job description is not all inclusive and may be added to verbally or in writing by the employee’s supervisor.
Requirements/Qualifications
Bachelor’s degree or higher
Strong leadership skills with at least 10 years of management experience
Previous experience as an operations executive preferred
Demonstrated ability to successfully promote and develop strong community relations
Self-motivated, energetic, outcome-oriented individual with strong interpersonal skills
Ability to take initiative and work creatively
Excellent communication skills—both orally and in written
Ability to work independently as well as part of a team
Ability to deal professionally and sensitively with a diverse audience and a wide range of contacts at different levels
Ability to handle several projects and prioritize work
Strong computer skills and willingness to learn new programs including POS systems
Commitment to social inclusion and making the Museum accessible to a wide-ranging audience
Experience with the operations of an aircraft. Licensed pilot preferred
An understanding of airport procedures and flight operations highly desirable
Phenomenal customer service demeanor with excellent interpersonal and ****,000 (DOE)
Benefits:
Company paid Medical, Dental, and Vision insurance for the employee
Optional participation in Flex Spending Account
Optional participation in group retirement plan with company discretionary match
Optional participation in Short Term Disability, Accident and Critical Coverage
Generous Vacation, Sick, and Personal leave

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