Customer Service Manager Jobs in New Orleans

... or Business strategy. The AVP, Service Technology will collaborate with leaders ... segments to develop an enterprise Service Technology Strategy to enable our ... delivery of several enterprise scale..

Job Information Humana AVP Enterprise Architecture Activation in Metairie Louisiana Description The Associate VP, Enterprise Architecture translates business needs into technical systems solutions and architectural roadmaps. The Associate VP, Enterprise Architecture ..

... transformations across various stakeholder (e.g. customer (i.e. DHA/VA), beneficiaries, providers) systems ... business transformation, specifically focused on customer experience and provider transformations. That ... considerations, market inputs and clinical..

... and oversee the execution of, self-service experience for benefits managing, searching, ... provider find care, provider management self-service, and provider data accuracy and ... on clinical and care management..

... Experience - Shopping, Enrollment, & Self-Service. In this role, you set ... Humana.com marketing, shopping, enrollment, and self-service digital experiences in alignment to ... penetration, and improve convenience of..

... Vice President, Digital Experience - Self-Service. In this role, you set ... execute the vision of Humana.com self-service digital experiences in alignment to ... penetration, and improve convenience of..

... business objectives around efficiency and customer experience. In addition, you will ... database with ability to stitch customer journey, identify pain points and ... Humana's Contact Center as a..

Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..

... Experience & Platform Orchestration. Connected customer experiences across every channel and ... the marketplace with respect to customer engagement and creates high ROI ... it is important to fuse..

... and oversee the execution of, self-service experience for benefits managing, searching, ... provider find care, provider management self-service, and provider data accuracy and ... on clinical and care management..

Description The Regional Vice President, MarketPoint will lead the East Region of the Field Sales team, reporting to the VP of MarketPoint Field Sales. The role's leadership scope encompasses both Career ..

Description The AVP, Data Science develops, maintains, and collects structured and unstructured data sets for analysis and reporting. Creates reports, projections, models, and presentations to support business strategy and tactics. Decisions ..

... position the company uniquely in service of seniors living with chronic ... and products, expanding into new customer segments, deploying critical capabilities to ... growth in the fee for..

... Experience - Shopping, Enrollment, & Self-Service. In this role, you set ... Humana.com marketing, shopping, enrollment, and self-service digital experiences in alignment to ... penetration, and improve convenience of..

Description The Associate VP, Network Engineering will design, develop, execute and operate Humana's next generation Network infrastructure capability. This position will provide executive leadership to a team of 50 FTEs and ..

Job Information Humana Associate VP, Clinical Pharmacy (Remote) in Metairie Louisiana Description The Associate VP, Clinical Pharmacy monitors drug development pipeline, and medical literature, while providing clinical support and strategy to ..

... business objectives around efficiency and customer experience. In addition, you will ... database with ability to stitch customer journey, identify pain points and ... Humana's Contact Center as a..

... developing products to meet specific customer needs and achieve specific cost ... efficacy of products and use customer and business partner feedback to ... to ensure products are meeting..

Description We believe the integration of CenterWell Primary Care, Home Health and Pharmacy in a local market will lead to improved health outcomes, increased customer satisfaction, and a decrease in the ..

... other military healthcare programs. High-quality service, cost-effective platforms and progressive approaches ... but not limited to: Cultivating customer relationships and personal connection to ... providing voice of the TRICARE..

... Experience & Platform Orchestration. Connected customer experiences across every channel and ... the marketplace with respect to customer engagement and creates high ROI ... it is important to fuse..

Job Information Humana Associate VP, Research Consulting-Humana Healthcare Research (HHR). in Metairie Louisiana Description The AVP requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide, and will ..

... Vice President, Digital Experience - Self-Service. In this role, you set ... execute the vision of Humana.com self-service digital experiences in alignment to ... penetration, and improve convenience of..