Customer Service Manager Jobs in Lancaster

... or Business strategy. The AVP, Service Technology will collaborate with leaders ... segments to develop an enterprise Service Technology Strategy to enable our ... delivery of several enterprise scale..

Description Humana is a Fortune 60 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the ..

Description Humana is a Fortune 60 market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being ..

... position the company uniquely in service of seniors living with chronic ... and products, expanding into new customer segments, deploying critical capabilities to ... growth in the fee for..

... business objectives around efficiency and customer experience. In addition, you will ... database with ability to stitch customer journey, identify pain points and ... Humana's Contact Center as a..

Job Information Humana AVP Enterprise Architecture Activation in Lancaster South Carolina Description The Associate VP, Enterprise Architecture translates business needs into technical systems solutions and architectural roadmaps. The Associate VP, Enterprise ..

... and oversee the execution of, self-service experience for benefits managing, searching, ... provider find care, provider management self-service, and provider data accuracy and ... on clinical and care management..

Description The AVP, Data Science develops, maintains, and collects structured and unstructured data sets for analysis and reporting. Creates reports, projections, models, and presentations to support business strategy and tactics. Decisions ..

... and improvement to accomplish world-class service and superior quality; proven ability ... consisting of multiple layers of service providers and internal and external ... should be designed to improve..

... well as prompt resolution to customer complaints. Primary Responsibilities Manage and ... annual production goals. Handle incoming customer service inquiries for resolution or escalation ... basis Ensures staff provides..

Description The Associate VP, Network Engineering will design, develop, execute and operate Humana's next generation Network infrastructure capability. This position will provide executive leadership to a team of 50 FTEs and ..

Job Information Humana Associate VP, Research Consulting-Humana Healthcare Research (HHR). in Lancaster South Carolina Description The AVP requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide, and ..

Description The Regional Vice President, MarketPoint will lead the East Region of the Field Sales team, reporting to the VP of MarketPoint Field Sales. The role's leadership scope encompasses both Career ..

... Experience - Shopping, Enrollment, & Self-Service. In this role, you set ... Humana.com marketing, shopping, enrollment, and self-service digital experiences in alignment to ... penetration, and improve convenience of..

... developing products to meet specific customer needs and achieve specific cost ... efficacy of products and use customer and business partner feedback to ... to ensure products are meeting..

Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..

Position Summary The Assistant Vice President of Information Security will assume responsibility for aligning security initiatives with enterprise programs and business objectives, ensuring that RoundPoint and its assets are significantly insulated ..

... Vice President, Digital Experience - Self-Service. In this role, you set ... execute the vision of Humana.com self-service digital experiences in alignment to ... penetration, and improve convenience of..

... excellence, and unwavering commitment to customer service and satisfaction. Key Tasks and ... company culture. Establishes and maintains customer relationships. Collaborates with key stakeholders ... and improvement to accomplish..

Job Information Humana Associate VP, Clinical Pharmacy (Remote) in Lancaster South Carolina Description The Associate VP, Clinical Pharmacy monitors drug development pipeline, and medical literature, while providing clinical support and strategy ..

... transformations across various stakeholder (e.g. customer (i.e. DHA/VA), beneficiaries, providers) systems ... business transformation, specifically focused on customer experience and provider transformations. That ... considerations, market inputs and clinical..

... Experience & Platform Orchestration. Connected customer experiences across every channel and ... the marketplace with respect to customer engagement and creates high ROI ... it is important to fuse..