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Job Details

VP of Engineering- Messaging

Company name
Twilio Inc

San Francisco, CA, United States

Employment Type

Clevel, Executive, Engineering, 100k

Posted on
Nov 16, 2020

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Because you belong at Twilio.

The Who, What, Why and Where

Twilio is more than just an API - it’s a communications platform that empowers developers and brands to build the world’s most innovative consumer engagement solutions.


Twilio is looking for a VP of engineering for its flagship messaging product who lives

the Twilio Magic

and has demonstrated the ability to:

Partner with the senior executive team, product leaders and sales management to build, scale and continuously innovate messaging products

Lead and grow a world class engineering team in the US, Estonia, Sweden and Columbia

Be a leader of a critical part of Twilio’s senior engineering team and contribute to Twilio’s overall engineering platform strategy

Organize and coordinate engineering processes and cross-team engineering efforts between the messaging team and the rest of the company

Coach teams daily to operate effectively in a multi team environment. Manage through direct reports to drive the teams to set and complete key objectives.

Guide teams through tech choices in order to deliver resilient, highly-available and scalable services


You have 15 years of hands on engineering management experience, preferably delivering a highly scalable service with billions of daily transactions (ad systems, billing systems, communications systems, etc.)

Experience managing and growing teams of 200 people across geos

Proven track record of balancing long-term critical thinking with tactical execution of multiple development plans.

High-growth technology company experience, ideally in a platform company that has scaled to hundreds of millions of users

Highly analytical with the ability to translate between strategic business decisions and their quantitative implications.

Ability to think critically and objectively; excellent problem solving skills and the ability to make quick decisions based on business demands.

Rigorous, great organizational skills, comfortable with ambiguity.

Ability to distill complex issues into structured frameworks and concrete action plans.

Excellent communication and social skills, ability to be personable yet persistent.

Proven track record of meeting business targets.

Proven experience in building and launching complex platforms at scale.

Extensive experience providing product direction to meet customer needs.


Twilio’s innovative SaaS and Connectivity products are transforming how businesses and customers communicate with each other. With customers in every industry, Twilio’s products are changing the way B2C and B2B companies interact with and manage customer relationships. As the leader of our billing & identity platforms, you will own the continued development of a transactional infrastructure supporting a rapidly growing business. Reporting to the SVP and GM of Messaging, this executive leadership role is unique as it allows you to work on a product line that is over a billion USD in revenues and still growing over 50% YoY.


This position will be located in our office at 375 Beale Street in San Francisco. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Company info

Twilio Inc
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