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Job Details

Vice President OpX - Sports

Company name
ARAMARK Corporation

Philadelphia, PA, United States

Employment Type

Clevel, Executive, 100k

Posted on
Jul 13, 2021

Valid Through
Oct 26, 2021

Apply for this job


Aramark (NYSE: ARMK) proudly serves the world\u2019s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at or connect with us on Facebook and Twitter.
Job Summary
The individual will be responsible for advancing Operational Excellence within the Sports & Entertainment line of business. The individual will work closely with the line of business President and Regional Vice Presidents to determine priorities, implement tools and processes in the field, and monitor their progress. The individual\u2019s responsibilities may include increasing the focus on cost, quality, service or pricing based on evolving priorities and business needs.
The individual should expect to spend >50% of their time directly interfacing with field operators, and the rest working with field and HQ leadership. Travel requirements will vary based on business need, estimated to be 50%. 
The position will report to the LOB President, and maintain a close relationship with the Regional Vice Presidents and support deparment peers. The individual will also work closely with COE leads to implement enterprise initiatives and develop LOB solutions.
Core Job Duties/Responsibilities

Work with President and RVPs to set operational priorities
Ensure Food & Labor productivity performance across LOB
Develop and drive initiatives and training programs to improve quality, service, and pricing
Deploy operational processes/programs and tools/technology developed by LOB and COEs
Ensure success of Focus / Remediation Accounts within LOB
Identify & diagnose 5-10 accounts per region
Ensure standard process/toolkit is used
Monitor results to ensure progress & resource efficiency
Provide expert support to solve structural or technical problems
 acilitate performance monitoring and accountability
Analyze outcomes/indicators/behaviors to identify opportunities
Work closely with President and RVPs to drive improvement and accountability
Partner with COEs to develop and deploy field ready programs & tools
Manage a team of varied functional leaders across multiple workstreams

Key Individual Attributes

Strong operating mindset; can quickly establish trust and credibility in the field
Self-starter, able to work effectively with little supervision
Results-oriented, relentlessly pursues impact
Positive attitude, models desired Aramark culture of engagement at all times
Sound managerial judgment and unwavering commitment to ethics
Comfortable in fast-paced, dynamic, and decentralized environment; flexible in attitude and style
Strong client relationship experience
Encourages and demonstrates collaboration by developing cooperative relationships throughout the organization.

Critical Skills

Strong leadership skill set
managing people, organizing / prioritizing work, communicating priorities, monitoring progress and outcomes, coaching and improving individual performance
Knowledge of and experience with operational tools & processes (PRIMA, KRONOS, etc.)
Attention to detail
Process rigor and diligence
Listening & diagnosis skills
Strong oral, written, and presentation skills
Ability to effectively communicate to and work with a wide range of people and behavior styles
Fast learner; able to quickly understand complex processes & issues
Strong analytical skill set, including:
Financial and operational analysis
Root cause problem solving
Productivity toolkit (excel, powerpoint & visual display of quantitative data)
Computer / system savvy; able to quickly learn and manipulate new tools

Experience - Requires at least 10 years experience and 5 years in a field management role
Education - Bachelor's degree required; Master\u2019s degree preferred

Company info

ARAMARK Corporation
Website :

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