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Vice President of Retail Operations

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Stockton, CA
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Position Summary
With $370 million in assets, located in Stockton, California, **MEMBERS ONLY**SIGN UP NOW***. seeks a talented executive to direct all aspects of retail operations to ensure effective and efficient operations, response time, quality of member service and compliance with existing regulations and policies. This executive must have strong leadership skills and possess the ability to guide and inspire outstanding performance in both direct and indirect reports as the position will oversee the call center and branch operations. This position will be a part of a dynamic senior executive team and will be responsible for contributing to the development, implementation and administration of the credit union’s strategic goals and objectives. Reporting to the EVP/COO, the ideal candidate will be collaborative and have a high level of professionalism coupled with excellent verbal and written communication skills. Five or more years of executive level management experience in the credit union or banking industry required. Bachelor’s degree in business administration or equivalent work experience needed.

Company Profile
FCCU), $370 million strong, has been making members dreams come true since 1954. Originally created to serve San Joaquin County employees, FCCU has a closed charter serving their original sponsor group, their families, and other SEGs. FCCU follows a successful business plan, putting them at the top of the NCUA peer group ranking for over 20 years. FCCU prides itself on sound financial management and stellar results. As a member centric organization, FCCU is consistently recognized for its superior service. Voted “Best Credit Union” in San Joaquin County, by The Stockton Record newspaper’s annual reader poll, FCCU is committed to improving the quality of life for our member-owners. FCCU’s mission is to serve their members by providing quality financial services through responsible leadership, sound management and friendly, qualified staff; while maintaining competitively priced services, which yield a fair return to members and maintain the safety and soundness of the credit union. As an employer, **MEMBERS ONLY**SIGN UP NOW***. offers a competitive salary and benefits package to include 401
k), medical, dental, vision and life insurance, as well as performance-based incentives.

Community Profile
Stockton is the County seat for San Joaquin County. The city of Stockton is one of California's fastest growing communities. Stockton is currently the 13th largest city in California with a dynamic, multi-ethnic and multi-cultural population of about 300,000. It is situated along the San Joaquin Delta waterway which connects to the San Francisco Bay and the Sacramento and San Joaquin Rivers. Stockton offers an excellent quality of life for its residents. The city has a number of beautiful residential communities along waterways, with single-family homes costing about one-third the price of homes in the Bay Area. With over 100,000 trees, Stockton was recently recognized by Sunset Magazine as the Best Tree City in the western United States. In 1999 and 2004, Stockton was designated an All-America City by the National Civic League. Celebrate the essence of California’s Central Valley as you wind your way through a culturally rich and diverse list of Stockton things to do. Enjoy a bike ride through miles of scenic parks and trails. Walk along the Promenade and see the beautiful Stockton Marina. Take in a Broadway show. Explore local farmer’s markets. Marvel at world-class works of art, or discover unique crafts along the Miracle Mile. Sip a glass of zinfandel at a winery, or in a trendy restaurant. There’s never a dull moment in Stockton.

An excellent and competitive compensation package will be offered to the selected candidate.

You may recommend others for candidacy by calling Jessica Jarman, Executive Recruiter at
800) 367-0433, extension 138.

Company info

Financial Center Credit Union
Phone : (800) 367-0433